Business & Technical Communication Skills Training



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Reader-Based Writing Skills 1.0, 2.0

KCI Writing Skills program participants learn to write documents that are clear, concise, action-oriented, and easy to read. They practice writing business emails using KCI's proprietary POWR process. This high-speed process is used to Plan, Organize, Write, and Revise everything from quick emails to lengthy, more intricate technical reports. A consultant or editor reviews these emails and provides feedback.

Writing Skills Programs Offered

Email Skills

Reader-Based Writing 1.0

Reader-Based Writing 2.0

Overall Program Objectives
Overcoming writer's block and save time. Using effective writing processes. Writing with the reader in mind. Using 5 brainstorming techniques. Using informative and persuasive templates. Using a step-by-step revision process. KCI's Writing Skills programs are available as highly customized, consultant-led workshops or as self-directed online programs.
KCI's Email Skills program offers both comprehensive business and technical email writing training.

Learn To Focus On Critical Communication Points

What do you want them to know?

What do you want them to do?

How quickly do you need them to start?

When audiences receive clear objectives they can make quick decisions regarding the value of the information, and the needs and opportunities that have been presented.

Workshops include an online prework session which allows participants to develop their first document prior to attending the workshop, and avoid wasting time.  They can arrive at the workshop with a finished email in-hand, ready to go. Participants spend more time learning valuable writing techniques, critiquing methods, and strong subject lines while utilizing the KCI program facilitators' expert advice.

>> Demo Reader-Based Writing 1.0 Online Program Now

>> Demo Reader-Based Writing 2.0 Online Program Now

Reader-Based Writing 1.0, 2.0, and Email Skills

KCI’s Writing skills 1, 2, and 3 Day training programs helps participants plan, organize, and categorize information, use bottom-line upfront strategies, and learn to use deductive communication techniques. Participants prepare and present 3 emails in small groups. Their emails are edited, group and instructor feedback are provided.

This highly interactive program provides effective techniques to present idease, 5 brainstorming content, the effective use of tone, subject lines, and how to ensure that your message clear and concise.

Increase Skills Retention

KCI has discovered that skills retention rates among participants increase substantially when they first participate in our optional, but recommended online, self-paced award-winning, prework writing skills program prior to the Workshop. This interactive prework course is a part of our Reader-Based Writing 1.0, Reader-Based Writing 2.0 and Email Techniques programs. Mission Critical, and Briefing Techniques programs an This time saving tool allows participants to focus on learning effective processes and techniques  during the workshop with our SME facilitators.

All KCI Training writing skills blended programs use video, lecture, interactive reviews, PowerPoint presentations, recording, group exercises, and group and facilitator feedback.

Find out more- call 435-214-7995, or email