Business & Technical Communication Skills Training



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Reader-Based Writing Skills 1.0

KCI's Reader-Based Writing program focuses on "Global Business English" skills, correct grammar, and proper word usage. During this program we discuss the use of active and passive sentences, using strong verbs, and the "new rules" of business writing. We focus on writing more effective, organized emails with comprehensive subject lines, and we discuss the value of using deductive communication methods.

Overall Program Objectives
Write a better document in less time. Apply principles of "Global English" grammar and punctuation. Overcome writer's block. Write with the reader in mind. Use brainstorming to save time. Apply organizational principles. Use writing templates. Use a step-by-step revision process.

Learn To Focus On Critical Communication Points

When readers receive clear objectives they can make quick decisions regarding the value of the information, and the needs and opportunities that have been presented.

Workshops include an online prework session which allows participants to develop their first document prior to attending the workshop, and avoid wasting time. Participants spend time learning valuable writing techniques, critiquing methods, and strong subject lines while utilizing the KCI program facilitators' expert advice.

>> Demo Reader-Based Writing 1.0 Online Prework Now

>> Demo Reader-Based Writing 2.0 Online Prework Now

1 Day Workshop

KCI’s Writing skills training programs helps participants plan, organize, and write, and revise documents. They learn to quickly categorize information, use bottom-line upfront strategies, and learn to use deductive communication techniques. Participants prepare and present 3 emails in small groups. Their emails are edited, group and instructor feedback are provided.

This highly interactive program provides effective techniques to present ideas, 5 brainstorming content, the effective use of tone, subject lines, and how to ensure that your message clear and concise.

2 Day Workshop

KCI has discovered that skills retention rates among participants increase substantially when they first participate in our optional, but recommended online, self-paced award-winning, prework writing skills program prior to the Workshop. This interactive prework course is a part of our Reader-Based Writing 1.0, Reader-Based Writing 2.0 and Email Techniques programs. Mission Critical, and Briefing Techniques programs an This time saving tool allows participants to focus on learning effective processes and techniques  during the workshop with our SME facilitators.

All KCI writing skills interactive programs use video, lecture, PowerPoint presentations, recording, group exercises, and group and facilitator feedback.